Acknowledgements

This case study would not have been possible without the help of many people. I would like to acknowledge these people by dedicating the following quote to them:

“All of us are smarter than any of us, if we just don’t get in each other’s way.” Charlie Palmgren.

The following people inspired me, helped me through difficult times, corrected me, were my critical friend. Ultimately, this dissertation is completed because I am on the shoulders of these men, women and children. They helped me pave this road-to-dissertation.

#thankyou for everyone involved, also those I forgot to mention here.